Frequently Asked Questions

• What is NW Tote Solutions?

NW Tote Solutions provides reusable moving totes delivered directly to your door, making moving easier, more organized, and more environmentally friendly than traditional cardboard boxes.

• How does it work?

It's simple:

1. We deliver clean, durable moving totes to your home or business.

2. You pack and move at your own pace.

3. Once you're unpacked, we pick up the totes.

• What areas do you serve?

We proudly serve:

• Wilsonville

• Tualatin

• Tigard

• Beaverton

• Hillsboro

• West linn

• Oregon City

• Milwaukie

• Portland

• Why rent moving totes instead of using cardboard boxes?

Our reusable moving totes are:

• Strong and durable

• Stackable and easy to carry

• Water-resistant

• No tape or assembly required

• Eco-friendly and reusable

• What comes with my rental?

All rental packages include:

• Reusable moving totes

• Tote labels

• Zip ties

• What if I need the totes longer than two weeks?

Additional rental weeks are available. Contact us before your rental period ends to arrange an extension.

• Do I need to be home for delivery or pickup?

Not necessarily. We can arrange a convenient drop-off and pickup location at your property. We'll coordinate the details with you before delivery.

• What happens if a tote is damaged or lost?

Customers are responsible for lost, stolen, or excessively damaged totes. Replacement fees may apply as outlined in the rental agreement.

• Do you offer same-day or last-minute rentals?

Depending on availability, we may be able to accommodate same-day or last-minute requests. Additional fees may apply.

• How far in advance should I reserve my totes?

We recommend reserving your totes as early as possible, especially during busy moving seasons, to ensure availability.

• Are your totes suitable for business or office moves?

Absolutely. Our reusable totes are perfect for:

• Residential moves

• Office relocations

• Temporary storage needs

• How do I book a rental?

Booking is easy. You can:

• Add rental packages and add ons to the cart and check out. We will confirm the booking dates with you.

• Call or email us directly

• What payment methods do you accept?

We accept major credit cards and other electronic payment methods.